Yello
Support

Help that stays simple.

Need help with Yello? The fastest path is to email our team. We use a simple, manual support flow for billing, account access, refunds, and privacy questions, while keeping Yello local-first and private by design.

Last updated: March 25, 2026

  • Fastest path: email

    Email hello@yellovoice.com for help with account access, billing, refunds, or general support.

  • Billing and account help

    We can help with cancellations, refunds, sign-in issues, and account management requests.

  • Private by design

    Yello does not collect or store your voice or writing content. Support is limited to the information needed to help with your request.

Get help

Yello support is designed to be straightforward. If something is blocking you, email our team and include the email tied to your account plus a short description of the issue.

We currently handle support through direct email rather than a ticket portal or chat queue, so one clear message is the best way to reach us.

Contact support

Support email: hello@yellovoice.com

When helpful, include:

  • The email address on your Yello account
  • A short description of what went wrong
  • Any billing or sign-in context that will help us find the issue quickly

Billing and refunds

If you need help with charges, cancellations, or refunds, email support and include the account email associated with your purchase.

You can also manage cancellation from your account settings.

Account access

For sign-in problems, recovery issues, or account changes, email support from the address tied to your account whenever possible.

If you need account deletion or account-data help, contact support and include the email on the account so we can process the request correctly.

Privacy questions

Yello is built so your voice and writing stay with you. We do not collect, store, or use your dictated audio or writing content for model training, advertising, or tracking.

For more detail, review our Privacy Policy and Terms of Service.

How support works

Support requests are reviewed manually by our team. We do not currently offer live chat, a help desk portal, or multiple support channels.

If your issue is related to billing, account access, or a product problem, sending a concise email with the right account details will help us resolve it faster.